January 12, 2021
Is SquareSpace good enough for SEO?
SquareSpace vs. WordPress Squarespace makes website development easy. Their modern templates are a simple solution for building a website with…
How to Create a Useful FAQ Page
If you don’t have a frequently asked question (FAQ) page, you’re leaving your patients and your search engine optimization (SEO)…
December 16, 2020
The Importance of a Handwritten Thank You Note
Writing thank you notes isn’t just about good manners and social obligations. The practice of writing thank you notes is…
December 11, 2020
A Year In Social Media: Top 7 Trends Continuing into 2021
2020 has been an “interesting” year. Between stay-at-home orders and quarantining, we’ve spent more time at home, connecting with family…
December 8, 2020
How to Properly Address Holidays in Social Media and Marketing Content
Using holidays in social media posts as a way to promote your business seems like a gimme. December is a…
December 7, 2020
What’s the Difference? Patient Experience, Patient Satisfaction, Patient Engagement
Patient experience, satisfaction and engagement are intertwined, but each has slightly different nuances. In today’s age of medical consumerism, patients…
December 1, 2020
5 Reasons Excellent Healthcare Customer Service is a Must
The patient experience does not start or end at the doctor’s office. Perception is built by gathering information from multiple channels, whether it is through review sites, office visits, or surveys.
November 18, 2020
How to Write the Best Bio for Your Website
Your bio should never be a bland recounting of your C.V. or resume. Download our free template to get started.
November 17, 2020
3 Myths About Chatbots
Chatbots are no longer the new thing in technology. In fact, chatbots have been around since 1966—22 years before the Internet was invented.
November 11, 2020
6 Grammar Tips People Love to Argue About
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November 6, 2020
Google Core Web Vitals Explained
Google recently announced Core Web Vitals, combined with existing user experience signals, will become a new search ranking signal as a part of the Page Experience Update launching in early 2021.