Patient experience, satisfaction and engagement are intertwined, but each has slightly different nuances. In today’s age of medical consumerism, patients…
Savvy brands have long known that social media is not just for selfies. Social media is a chance to connect…
As a healthcare provider, you can’t afford to ignore patient experience. We’re also willing to bet you value data because…
Think it’s enough these days to take one of your waiting room brochures, put it on a computer and call…
The usage of Artificial Intelligence (AI) as an integral component of cognitive marketing will forever change the marketing landscape. Research…
Reputation Management is something that many businesses have heard about – healthcare practices especially. Digital marketing companies often promote that…
As physicians go about their day-to-day tasks of consulting patients, running tests and diagnosing illnesses, the thought of maintaining a…
I read an article questioning the importance of patient stories in healthcare marketing. The author made a vague claim that healthcare content…
Like so many other facets of our lives that thrive on innovation in technology and easier access to information, the…
Healthcare practices generally understand that they need a website. What most practices don’t realize is that their website might be…