What online marketing tactics should your practice engage? Here are 6 important strategies you probably should be using and, for a competitive advantage, here are 3 more you probably don’t even know about!
How to build and maintain a positive customer service atmosphere – not only for your front desk or call center employees but for all members of your team.
Buyer personas, as the name implies, are fictional, generalized personalities that reflect your ideal customer.
Using the catch basin analysis to make strategic decisions about where to invest in the geographic expansion of your healthcare business and where to best…
This is the third blog in a series on the need for healthcare practices to understand the Catch Basin Analysis. In this blog, I will explain how and why it is important to incorporate this into any and all merger and acquisition processes.
For the geographic growth and expansion of a practice you must to understand where your opportunities and risk areas are.
Your practice has a catch basin (geographic location where your patients live and work) and target groups that you must define in order to get the most…
It is very common for practices to overlook the retention of patients but by looking at four components of retaining patients your practice will see a great impact.